Missed Class Policy

Missed a class? Going on a family holiday? See below for what to do.

Please note that each school holiday we have a training break

 
 

Short Absence

Less than 2 weeks

Swimmers attending classes on fixed nights (including those in Little Tates, J3, J2 and Personal Tuition) may attend make up classes in the following instances:

  • If the swimmer is unable to attend their regular class
  • If there is a public holiday on the same day as the regular class

Make up classes must be taken within 30 days of the class missed and are subject to availability

What to do:

Send an email advising which class will be missed and the date you would like to attend a make up class. (Click here for a list of class times for each squad)


Planned Absences

2 to 8 weeks

In instances when a swimmer is going to be absent for a period of at least two weeks due to overseas travel, family holidays, etc, an application can be made for fees to be adjusted/placed on hold. 

What to do:

Complete and submit a Fee Adjustment Form no later than 7 days prior to the period of absence.

Note: Up to two applications may be submitted per year for planned absences (resets on September 1st each year). Fee adjustments do not apply to swimmers who have requested to temporarily reduce attendance to 1 class per week.


Medical Absences

Minimum 2 weeks

If a swimmer will be unable to attend classes for a period of two or more weeks due to a significant injury or illness, an application can be made to have the fees adjusted. 

What to do:

Complete and submit a Fee Adjustment Form together with a medical certificate.

Note: Forms should be submitted as soon as possible as credit will only apply to a future period of absence (no backdating). Fee adjustments do not apply to swimmers attending 1 class per week.


Please note:

  • An administration fee of $10 per swimmer will apply to process each fee adjustment
  • In the event of cancellation of enrolment during a planned or medical absence, the 30 day notice period will commence at the end of the period of absence
  • Swimmer attendance is tracked by teachers and the pool entry system